Returns

Our policy lasts 5 days. If 5 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds (if applicable)

If you wish to return an item, please login to your order history within 5 days of purchase. You can request the return of the item(s) through this platform. Once received, we will review and approve your request. Within five days, a delivery agent will be assigned to pick up the item from your designated location. Refunds will be issued within 3 days of receiving and examining the item. As store credit or Cliq Transfer. Alternatively, you can contact us via email or WhatsApp to initiate the return process. We are committed to ensuring your satisfaction and will be glad to assist you further.

Exchanges (if applicable)

If you need to exchange an item, send us an email at 

SUPPORT@BAMBINIJO.COM

or contact us via Whatsapp at

+962-797097977

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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*Electronics may be exchanged *(or refunded) as long as the box hasn't been opened

*Textile and clothing items may not be refunded